A recent article on CNN.com, “Learn the five secrets of innovation,” by Mark Tutton, focuses on the results of a six-year study conducted by professors from Harvard Business School, Insead and Brigham Young University. 3,000 executives and 500 innovative entrepreneurs were involved in the study, which also included interviews with the likes of Jeff Bezos (Amazon) and Michael Dell (Dell Computers).

The results of the study are hardly earth shattering. But they are important for anyone interested in developing their innovation chops and enjoying the resulting rewards.

The verdict? “Coming up with brilliant, game-changing ideas is what makes the likes of Apple’s Steve Jobs so successful…”

Stating the obvious? Well maybe not to everyone.

Business leaders around the world are struggling to crack the code of innovation. They focus on re-structuring, re-invention, short-sighted innovation initiatives, revolving door consultants, creativity boot camps, etc.

But apparently what it all comes down to is the ability to generate great ideas. Do that well, and all the other stuff more easily falls into place – if for no other reason than the fact that you are generating great ideas about those things, too.

From "Learn the five secrets of innovation," by Mark Tutton, CNN.com

According to the study, there are 5 key skills necessary to be a prolific innovator (a.k.a. idea-generator) – associating, questioning, observing, experimenting and discovering.

It seems these skills have more to do with how one acts as how one thinks. Prolific innovators are always proactively searching for new ideas, new connections, new perspectives. Theirs is not a passive activity; they don’t sit around waiting for the Muse to visit or the lightning bolt to strike. They pursue ideas daily and relentlessly.

It is this skill set, this business activity, that will forever more be the definer of success.

So how can you ensure you have a whole army of Steve Jobses generating innovative thinking in your organization?

Remove the impediments and allow it to happen. Create an environment that facilitates idea-generation. Nourish it with acknowledgment, training, tools – and rewards for achievement. In a recent post here, “Google’s 80/20 Formula – It can work for you!” we briefly described Google’s take on the issue… encourage employees to spend 80% of their time on core projects, and 20% of their time on “innovation” activities that peak their own personal interests.

How much does your organization to do foster innovative thinking? Do you invest 20% in it, like Google does? If you did, what returns might you realize?

The ability to generate innovative thinking is not an inherent trait; it is based on a set of skills that anyone can learn and develop. Exposing yourself to new ideas and observing the world around you can drive innovation.

All it takes is doing it. As one of the men behind the study, Insead’s Hal Gregersen, put it, “Studies have shown that creativity is close to 80 percent learned and acquired,” he told CNN. “We found that it’s like exercising your muscles — if you engage in the actions you build the skills.”

Start building your innovation muscles now. And watch the ideas start to flow.

After all, when you cut through all the hype and Ivy-tower debate, innovation at its core is really just a child’s game of connecting the dots in new and imaginative ways.

Back in the days before email chains, when clever quips were Xeroxed  and faxed between offices so many times, they often became illegible, many people displayed an 8-1/2 x 11 page on their wall that advised visiting colleagues…

Fast, Good, Cheap. Pick 2.

The idea was simply that it is impossible to deliver anything of high quality if you don’t have the time or budget to do the job properly. You may be able to skimp on one or the other, but you always have to compromise something – fast, good or cheap.

Who knew at the time that “Fast, Good, Cheap” is actually a classic example of an engineering concept known as The Project Triangle, designed to show three “corners” of a project to demonstrate opposition.

If only this relatively manageable condition still existed, business success would be far less challenging. Unfortunately today, in the vast majority of businesses, there is a fourth corner that outranks the other three – the consumer.

In this era of instant access to information, the ability to comparison “shop” for virtually anything offered in commerce, and the rather sudden and rapid expansion of the competitive marketplace (you no longer only compete with the guy across the street – you compete with the woman across the globe), consumers call all the shots. And if you don’t say, “How high?” when they say, “Jump!” they will most certainly find someone else who will.

They want it fast.
Apple iPhone users begin clamoring for the next release of hardware of firmware before the most recent version has had a chance to cool off from coming out of the oven. Zappos.com customers expect to receive their shoes overnight. And that new, state-of-the-art laptop I bought last month? It’s too damn slow!

They want it good.
If the plight of the American auto industry tells us nothing else, it tells us that. An entire industry that once dominated the industrialized world was on the verge of extinction – and would’ve ended up there, too, if not for charitable government intervention. There is simply no more room in the marketplace for shoddy anything – because someone else will always provide better, if you can’t. And the consumer will have no qualms about kicking you while you’re down.

They want it cheap.
Well, let’s at least say “good value.” A friend of mine who has owned a design firm in New York for over twenty-five years (no small feat) recently told me that he was getting the same fees for services in the 80s that he is today. TWENTY YEARS AGO! Plus today clients expect the work faster and there is significantly less loyalty. Let them down, they’re gone. This is not unique to his business. It’s every business.

The cause of all this, of course – and the solution – is the rampant pace at which business innovation takes place today. Smart organizations (again, think Apple, Google, Zappos, Amazon, and all the others consistently ranked as “most innovative”) are able to rethink, reinvent, retool, restructure and reposition faster than you can say “cloud computing.” The new “business as usual” is that there is no more business as usual.

So what’s a poor company to do? Simple – follow the example of the big boys. Innovate…constantly. Not whenever a problem comes up. Whenever the sun comes up. Today you need a great idea every year, every quarter, every month, even every day.

Innovative thinking fuels innovation. So start thinking! Ideas are the key, then acting on those ideas and seeing them through to completion.

The days of “pick two” are gone forever. It’s time to understand that you work for your customer. Period. Don’t meet their expectations, anticipate and exceed them. Don’t wait for ideas to come to you, go after them every day. Don’t expect customer loyalty, demonstrate loyalty to your customer.

So what are you going to work on first? Fast, good or cheap?

Pick three.

It’s a well-known fact that Google employees are encouraged to spend 80% of their time on core projects, and 20% of their time on “innovation” activities that peak their own personal interests. This 80/20 formula can also work for any organization that desires to ramp up its innovation spirits. Here are some helpful tips we found on the Mama Bee blog. Mama Bee is an information site for working mothers in the corporate world.

Google’s 80/20 Innovation Model

The ITO (Innovation Time out) policy encourages Google employees to spend 80% of their time on core projects, and roughly 20% (or one day per week) on “innovation” activities that speak to their personal interests and passions. These activities may benefit the company’s bottom line – as in the case of Gmail, Google News, AdSense and Orkut. But more importantly they keep employees challenged and engaged in ways that aid retention and keep staff learning and growing.

Imagine a scenario where you could spend 20% of your time on projects that you think could benefit your company or world, and that you “own.” That could stimulate you to think differently and passionately about the other 80% of your work, leading to a more fulfilling professional experience

Of course, this model works well for developers, engineers and other creative types. What about for the rest of us? Is there an 80/20 innovation model that could help your administrative assistant do his or her job better? Help middle managers make the leap more effectively to senior staff? Energize senior staff by offering mentoring and stewardship opportunities around such projects?

Innovation is the key for companies surviving this economic downturn. Here are some thoughts on implementing an innovation policy in your workplace:

1. Create a formal process for project selection, monitoring, and evaluation. At Google they track innovation time and know exactly which projects are being pursued. Employees who want to take advantage of innovation time off should submit a brief proposal and timeline, and be able to articulate how they will measure success.

2. Don’t worry about failure. In some ways innovation, like so many other things, is a numbers game. You throw up 50 projects, and maybe one or two stick. Most will fail, but you can’t know which will work unless you try. Failure is a critical p[art of true innovation.

3. Start small. Successful pilot projects help to leverage support and build awareness. Encourage your employees to create scalable projects that can be launched with relatively little investment.

4. Let your staff shine. Champion good ideas by facilitating and advocating, but let your employee present directly to senior management. Managers benefit when CEOs see that they have recruited intelligent and insightful staff.

5. Manage expectations. Not every project can be seen to fruition – in fact 95% of projects generated by your innovation policy won’t go anywhere. You don’t want disappointed, disillusioned employees, so manage their expectations.

About The Mama Bee:

The Mama Bee offers tips, news and commentary for mothers working in the corporate world. For more information visit:

http://themamabee.wordpress.com/2009/03/27/management-friday-googles-8020-innovation-model/

Virtually every business depends on the ability to generate ideas—ideas for new products, ideas about how to communicate more effectively with customers, ideas about how to operate more efficiently, ideas about how to engage employees and strengthen internal communications. Without ideas organizations stagnate, and eventually, wither and die.

The most widely used tool for generating and developing new ideas in organizations is group brainstorming. Literally hundreds of thousands of brainstorm sessions take place in offices and conference rooms across the globe, every single day.

The problem is, most people need help in how to brainstorm better.

In our work, we have the opportunity to question business people about the effectiveness of their brainstorming efforts. And it is rare that we don’t hear a negative response. “Boring.” “Intimidating.” “A big waste of time.” “The same old ideas over and over again.” “Nothing ever happens with the concepts we do come up with.” These are all comments we hear repeatedly, from individuals at every level of an organization, and from every business category.

In fact, brainstorming as traditionally practiced is a sloppy, haphazard process. Remarkably, this single activity, which is so vitally important to business success, is allowed to take place in a manner that is completely lacking in structure, facilitated by individuals with little or no training and who have no idea what tools or techniques might make their efforts more productive. One can only imagine the cost of ineffective brainstorming to business, in wasted manpower, lost opportunity and damaged employee morale.

The topic of how to brainstorm better is a big and important one. But here are seven things you can start doing today to make your sessions dramatically more effective.

1. Make a Plan, Stan

It is sometimes said that professionals plan, amateurs wing it. Before your brainstorm ever begins, take the time to plan your session. What is the challenge you will present to the group? What is your objective for the session? Ten new ideas? One hundred? What idea generation techniques will you use to inspire your group’s imagination and make new connections? When you create a vision and a plan for the session, you increase the odds you will actually realize it.

2. Invite Diversity

Tired of getting the same old ideas in every brainstorm session? Maybe you should consider not inviting the same usual suspects. By including individuals with refreshingly different backgrounds, perspectives, ages, genders, ethnicities, etc., you will be creating a group mind with a wealth of divers experience to draw on. Consider who in your organization might make an unexpected contribution to your idea pool, and make sure they’re there.

3. Kick Out The Boss

I once knew the president of a company who would insist on attending every brainstorm session, and then start it off by saying, “You know how they say there are no bad ideas? That’s wrong. There are very bad ideas that should never be expressed. So, anybody got anything?” Nothing will more effectively shut down a brainstorm session than the fear of saying something stupid in front of the boss. It’s sometimes easier said than done, but unless your company leadership is extremely supportive and accepting, they shouldn’t be in a brainstorming session. Idea generation requires a safe environment, where people aren’t afraid to share their thoughts. Ensure the boss you’ll review everything with her after the session is over.

4. Play By The Rules

Of course it’s not just the boss who can derail and brainstorm. Anyone with a big ego, loud voice or attention-seeking personality can do the same. Negativity and judgment bring instant death to spontaneous idea sharing faster than negativity and judgment. Establish a list of “rules” for your session right at the start. Ask for everyone’s agreement. No negative comments. One person talks at a time. Crazy, even audacious ideas are encouraged. If anyone breaks the rules, ask others in the group to good-naturedly remind him—perhaps by pelting him with crumpled paper balls!

5. Hold The Phone

“Phone” here, of course, means any device that will distract one’s attention from the task at hand. The remarkable convenience and productivity provided by PDAs is nothing short of miraculous. They also suck the life out of a brainstorming session. One of your most important rules is, “All phones, smartphones, iPhones, Blackberries, Blueberries, Raspberries, whatever OFF during the session—and put out of sight, out of temptation’s reach!” Reassure attendees that you will provide breaks during which they can check messages or email.

6. Ask Lots of Questions

Not getting what you want from your brainstorming group? Maybe you’re not asking the right questions. You can immediately change the consciousness and output of any group by simply posing a provocative question? “What if we combined the last two ideas?” “That was a wild idea. How can we rein it in to make it more on strategy?” “What are three more ideas like that one?” Learn and apply the art of powerful questioning and you will get an exponentially greater return on your ideation investment.

7. Maintain Momentum

Most brainstorming sessions tend to start out slow and low energy. People are feeling their way into the process. After awhile, the energy sometimes picks up for a few minutes. Ideas come from everywhere. Then it stops. They’ve run out of steam. They start talking about last night’s episode of Mad Men. You’re lost. A great facilitator is like an accomplished surfer—they can “sense” the crest of the wave, where it is now and where it’s going, and ride it all the way to the end. Be tuned into the energy of the room, when it’s high, let it rip. As soon as you feel it start to wane, ask a powerful question to make the leap to a new direction and get it going again. Brainstorming facilitation is work—fun work, but work nonetheless. Stay focused, ride the wave and you’ll walk out with a stack full of great ideas.

Great brainstorming and creative idea-generation is multi-faceted process that requires structure, trained facilitation and a full toolkit of proven techniques. There’s a lot to learn. But you can start your ongoing education with these seven key improvements, and start seeing better results right away.

How’s that for a great idea?

In business and the media, the words creativity and innovation are used almost interchangeably. Some people believe you have to be creative in order to create innovative things. Others would say, without innovative thinking there is no creativity. Both points of view are perfectly logical, but neither explains the relationship (or interrelationship) between the concepts we call creativity and innovation.

To begin with, creativity and innovation are not synonymous; there is a clear and important distinction between them. It is especially critical for businesses to understand this distinction before instituting a new organization-wide innovation imitative.

Before discussing this distinction, however, it is important to note that creativity is a mental ability anyone is capable of, not just the artists among us. When most of us think of creative individuals, we often point out a special talent such as the ability to draw, paint, sculpt, write, play music, sing, dance, etc. Creativity is much more than winning Mother Nature’s genetic lottery for artistic ability. Creative potential exists in all of us.

Creativity is most often defined as the mental ability to conceptualize (imagine) new, unusual or unique ideas, to see the new connection between seemingly random or unrelated things.

Innovation on the other hand, is defined as the process that transforms those forward-looking new ideas into real world (commercial) products, services, or processes of enhanced value. The result of such a transformation can be incremental, evolutionary or radical in its impact on the status quo. In other words, it can represent a natural step forward in a concept’s development, a leap to the next generation of that concept, or a completely new and different way of doing something altogether.

If we use Steve Jobs, the CEO of Apple and his company as an example, we could say that Steve Jobs is creative because he has the forward-thinking ability to imagine new ideas for products, and also to see new connections between different things (such as combining an iPod, the iTunes store, an Internet browser, a camera, a GPS, and a cell phone to create the iPhone).

Apple the company is innovative in the manner in which they interpret and execute those forward-thinking ideas to create inspired, highly desirable products of value. The company’s innovation-driven culture continuously strives to elevate the aesthetics, functionality and simplicity of their product design to museum quality levels.

Why is this distinction between creativity and innovation important?

Because it is impossible to develop a truly innovative organization if creativity is ignored or stifled. And likewise, without effective processes in place to transform creative ideas into practical, real world, value added application, creativity is of no commercial value whatsoever.

Once you understand the distinction between creativity and innovation, the road to success begins by liberating, nurturing and inspiring all the creative capital in your organization.

Liberate creativity, and watch innovation flow.

It’s no secret that companies in every industry in every part of the world are scrambling to find new and better ways of doing business. Innovation has emerged as the 21^st century Darwinian competitive edge for survival. It’s no longer enough for companies to work smarter or more efficiently; fierce global competition, rapidly changing technology and more demanding customers are forcing organizations to re-adapt and re-invent virtually everything they do, what they offer and how they operate.

The global economic slump only makes this need for innovation more critical, as companies are forced to do more with fewer resources, attempting to survive the string of unforeseen challenges they are facing, while preparing to take advantage of new opportunities when they eventually surface.

One of the most significant revelations companies will experience on their road to organizational transformation is that realization that while innovation is indeed the driving force in business today— behind the scenes, it’s creativity that drives it.

Once this epiphany has occurred it inevitably leads organizations to ask the simple yet paradoxical question, “Can creativity be taught?”

These two terms, “creativity” and “innovation” are often used interchangeably. However it is important to make a distinction if we are to answer these critical questions. While the various definitions of these two words could fill a volume in themselves, for our purposes we will say that creativity means simply “generating new ideas and concepts, or making connections between ideas where none previously existed.” Innovation is a more involved process, meaning “when a creative idea is transformed into a new way of doing something.” Innovation represents an incremental, evolutionary, or revolutionary change in thinking, products, services or process that generally delivers increased value.

So is it possible for ordinary individuals and teams throughout their organization to be taught how to think creatively? Can they learn how to think outside the proverbial box to solve challenges in new and unexpected ways never before imagined? Is there a “secret formula” for creative genius that can be copied, disseminated throughout the organization, and successfully applied by novices with untested creative prowess?

This question about whether or not creativity can be taught often leads to polarizing discussions. According to a recent on-line survey we conducted, 47% of respondents believed creativity can indeed be taught, 29% thought it is “somewhat” possible for people to improve their creative abilities, and 24% felt you’ve either got it, or you don’t.

Strong and diverse points of view were expressed with comments such as… “Everyone has inherent creativity, but it is often destroyed or suppressed by the education process;” “Not everyone is going to be a Picasso, Shakespeare, Vidal Sassoon or Andrew Lloyd Webber;” and “No it cannot be taught. It must be unleashed.”

When we distill the four most commonly expressed viewpoints on the subject, they are:

• All People are innately creative; so it’s not about teaching creativity, but rather finding ways to help unleash, unlock or inspire it.
• All people are creative, but in different ways. You can only help them improve in the areas in which they’re naturally creative.
• Some people are naturally creative; others are not. But you can teach people how to be more creative.
• Only some people are creative, and you can’t teach it. You either have it, or you don’t.

The lack of consensus on the subject is most likely attributed to the fact that even in the modern business world, creativity (and the creative process itself) is still shrouded in the myth, mystique, misunderstanding and media hype. It also doesn’t help that creativity is considered a notoriously subjective process— a process not easily qualified or quantified by standardized metrics. For all of its allure, creativity is still perceived by most as something magical or mysterious, a special innate talent possessed by a lucky few, blessed with the right DNA. Creativity must be a “gift from the gods.”

A better question to ask

Fortunately for those companies with a strong desire and commitment to develop an innovation-driven culture, there is a more productive (and less polarizing) question they can ask to gain clarity on the subject: “Can our people be taught to think more creatively?”

Consider the difference between “Can creativity be taught?” and “Can our people be taught to think more creatively?”

The beauty of reframing the original question in this new way is that it allows greater discernment in the distinction between the words creativity ( generally thought of as the innate talent or ability to create or perform original works) and creative thinking (the ability to make new connections between ideas or concepts). Perhaps not everyone possesses the natural ability to create or perform a work of art; but surely everyone possesses the ability to make new mental connections if taught effective processes and techniques for doing so.

So no matter how conventional a person’s imagination or creative sensibilities might appear, it stands to reason that in a non-judgmental, supportive environment, with the right structure, training, and proven tools and techniques to engage the mind in new and different ways, a person can be taught to solve challenges by making creative connections they haven’t imagined previously.

Every milestone in innovation begins as a new insight or creative connection in the mind. But businesses don’t need Picassos; they need more creative thinkers. And millions of them are just waiting to be shown the way.

In the Star Wars epic, Luke Skywalker was repeatedly warned by his Jedi Masters not to stray down the path to the dark side of the Force. He was instructed to only use his powers for good, not for selfish gain.

The power of Innovation has a lot in common with the Force; on the side of good it can save lives (antibiotics), transform cultures (the Internet) and even change the course of history (the Declaration of Independence). Over on the dark side, innovative minds can conjure up the atom bomb, credit default swaps and sub prime loans.

One of the benevolent hallmarks of Innovation is that it creates ideas, goods, and services that provide added value to the consumer. Qualities that makes those things “faster,” “better,” “cheaper,” “Longer-lasting,” “less expensive,” and “more comfortable.”

Today’s challenging economic climate is pushing companies to, in the words of Apple, “think different.” To stay competitive (or survive), most companies are looking at ways to maximize the value of their goods and services to attract consumers. In other words, they are bending over backwards to offer customers MORE bang for their precious buck.

However, companies on dark side are finding nefarious ways to do the exact opposite. Instead of engaging in value-adding creative thinking, they spend their time and resources plotting and scheming ways to profit by actually subtracting value! In other words, by finding ways to charge customers for things that used to be FREE, or the same amount for diminished value.

Leading the way down this slippery slope to customer alienation is the airline industry. They seem to have perfected the art of offering low fares to attract customers… and then nickel and dime them to death for things that used to be free. Check that bag…$15 please! Your kid wants a soda…$3, and that seat cushion that can be used as a flotation device should the plane need to ditch in the Hudson River… hummm $$$.

No Federal bailouts for these Bozos to restructure.

While watching President Obama’s news conference on the economy the other evening on CNN, I was struck by how powerfully the news organization used a word cloud to analyze the ideas, content and themes within Obama’s opening remarks.

Besides being a magnificent typographical work of art worthy of exhibition at MoMA, the Obama word cloud also served as catalyst for lively debates between moderators who exchanged viewpoints about the meaning and context implied by the size and weight of Obama’s words.

Word clouds, for those who are new to the word-mapping tool, are a poster-like visual representation highlighting the frequency with which a word appears in text (or spoken in a speech); the bigger the word in the cloud, the more times it appears in the text or speech.

“Keyword” clouds are used by web designers to display the content available on a site and quickly indicate the most popular areas based on frequency of visits; the bigger the keyword, the more people visited that area.

Word cloud technology is a relatively new tool for interpreting and understanding the world around us. There are countless applications for it in art & design, media, education and business. If you are doing something innovative with it, we want to know.

Word cloud based on Obama's Inaugural Address

Creating your own word cloud:

Words clouds aren’t difficult to learn to program. In fact, Wordle offers a simple and easy way to generate your own word cloud. All you need to do is cut and paste your text into the website… and it automatically generates a cloud from your content. It also allows you to customize your word cloud in a range of different colors, styles and layouts.

A recent news release on SmartStorming.

Companies In Need Of Innovative Thinking Are Turning To Smartstorming®

The word “Innovation” has earned the dubious distinction of  being one of the most overused and misunderstood concepts in business. Today’s tumultuous economic climate has sent companies across the globe scrambling to decipher the secrets of Innovation and to find ways to quickly download it throughout their organizations. Innovation fever is everywhere.

In the corporate gold rush to innovate, it appears that few, if anyone (including no doubt the vast majority of CEOs and senior managers) are pausing long enough to comprehend what the word “Innovation” actually means? A common misperception is that it simply refers to the process of turning a new idea into a successful commercial outcome.

So, what exactly is “Innovation”?

Unfortunately, there is no simple, one-size-fits-all definition that clearly explains it. In fact, most traditional definitions of the word are shockingly vague. How vague? Take the Merriam-Webster dictionary, it defines “Innovation” simply as: “The introduction of something new; a new idea, method, or device.”

New idea = Innovation?

Clearly that definition is inadequate. There are millions of new ideas, methods and devices introduced each year… yet the marketplace deems only a small fraction of them “innovative.” In fact, the majority of new ideas end up forgotten, ignored or discarded.

If we keep searching, better definitions begin to arise. For instance, Wikipedia’s dictionary adds another dimension to the concept by stating that Innovation is: “The creation of new ideas or things; Forward looking; ahead of current thinking.”

New idea + Ahead of current thinking = Innovation?

While that sounds…well, more futuristic, on closer inspection it too falls short. Haven’t we had “forward looking” ideas about flying cars, 2-way video telephones and establishing colonies on the moon since the 1964-65 World’s Fair? So we must add “doable/viable” to the equation. In the business world, that usually translates to “commercially viable.”

New idea + Ahead of current thinking + Doable/ Viable = Innovation?

Here we begin to see a more concrete description emerging. However, for an idea to be considered truly Innovative it must possess qualities that go beyond “new” (novelty), “ahead of current thinking” (vision) and viability (doable). There is a fourth essential quality that helps catapult one new idea, product, service, or process above all others in its class. A quality that infuses it with that game-changing competitive edge we call “Innovation.”

Australia’s leading innovation guru, Roger La Salle, helps provide an important insight into this fourth mysterious quality when he defines “Innovation” as…”Change that adds VALUE.”

The added value La Salle is referring to are those special attributes or benefits that make a new product, service or process: “faster,” “smarter,” “simpler,” “easier-to-use,” “more convenient,” “more powerful,” “longer-lasting,” “safer,” “better tasting,” “more comfortable,” “sleeker design,” “more efficient,” “more affordable,” “more satisfying,” “more exciting,” etc., etc. Added value is the quality that makes something unique and highly desirable.

New idea + Ahead of current thinking + Doable/ Viable + Adds greater value = Innovation!

If we put all these essential pieces together to create a simple, well-rounded definition to explain what Innovation is all about, it might sound something like this:

“Innovation: A compelling new idea that’s marketable and provides greater value than anything currently in its class/category.”

Once we gain a clearer understanding about what the word Innovation really implies, it doesn’t sound so mysterious, does it? In fact, when we get passed all the media hype and confusion, the Innovation process is really about the practical application of inspired creative thinking to create something better. A simple winning formula for success. Pass this understanding along to your CEO. Hey, you never know!