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    SmartStorming Brainstorm Leadership Training – Program Overview

    July 21st, 2010

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    Ideation Techniques: We Like Them. We Just Don’t Know Them.

    July 19th, 2010

    SmartStorming Mind MappingGroup brainstorming, as we know it today, has been around since the 1930s. For the most part, it hasn’t changed all that much in the past seventy-plus years, except in one respect: the development of new ideation techniques.

    Ideation techniques are, quite simply, novel thought-provoking exercises designed to help groups tackle challenges in ways they might not otherwise consider. Some make it easier for groups to view issues from fresh perspectives; others provide engaging processes to help stimulate imagination, overcome shyness, facilitate collaboration, and much more.

    In short, ideation techniques make it possible for groups to generate a greater breadth and depth of ideas (i.e., more, better ideas).

    Anyone who takes even a few moments to Google “ideation techniques” will learn that there are dozens, perhaps hundreds, around. Some are well-known and extensively documented; others are less-so.

    We recently conducted a survey among our network to find out just where people stand on ideation techniques—which ones they know, which ones they use in brainstorms, and what they think about them. The results are interesting, if not completely surprising.

    When asked whether they believe knowing and using different ideation techniques is beneficial to brainstorming, the answer was a resounding “Yes!”

    “…it helps you see more possibilities and solutions”

    “…otherwise all people do it sit in a room and go around in circles discussing the same old issues & thoughts without any focus or direction.”

    “It directs and channels your thinking.”

    “… solutions can arise unconventionally, where otherwise no solutions may have surfaced creatively.”

    Many respondents also suggested that knowing and understanding a variety of techniques is critical to group brainstorming success (a notion we at SmartStorming wholeheartedly agree with).

    “The more techniques you can use the more chance you have of getting better results from a group.”

    “…You have to match the technique to the objective and the strengths/weaknesses of the group.”

    “…the more tools you bring to the stage, the more likely you are to come up with a hit.”

    “…if you use only one brainstorming technique, you’ll lose the crispness of creativity.”

    However, when provided a list of well-known ideation techniques, only one had relatively broad awareness—Mind Mapping—followed by Edward de Bono’s Six Thinking Hats and the widely-used S.W.O.T. Analysis. All others listed had less than 7% awareness.

    Mind Mapping – 23%
    S.W.O.T. Analysis – 20%
    Six Thinking Hats – 19%
    180-Degree Thinking/Reversal – 8%
    SCAMPER – 7%
    Worst Idea – 6%
    In Their Shoes – 6%
    All others – <3%

    And when asked what other techniques (not listed in the survey) they used, more than 54% of listed no additional techniques at all; and fewer than 10% listed more than two.

    It is important to note that this survey was conducted among our network of readers, presumably an audience that is more tuned-in to advanced brainstorming and ideation techniques than the average businessperson. And yet, it is clear that even among this group, very few know, understand and use a range of ideation techniques.

    Again, this result isn’t entirely surprising. In our own ongoing research, we find that fewer than 10% of individuals in any industry (even creativity-focused businesses like advertising and design) have had any training whatsoever in brainstorming and group ideation. Those that have typically know one or two ideation techniques, but nothing about brainstorming session structure or facilitation skills.

    And so it would appear that while we understand and acknowledge the value of having a library of ideation techniques at our disposal, few of us make the effort to identify and learn those techniques.

    In this era of the “innovation economy,” it is bewildering that individuals and organizations still don’t recognize the importance of idea generation. Business success today requires continuous reevaluation and reinvention of one’s business offering. Once organizations could thrive for decades on a single great idea; today they need a great idea every year, and in some cases every month or week.

    Only by taking the personal initiative to educate oneself in a variety of ideation techniques—and to offer training throughout one’s organization in effective brainstorm leadership and facilitation—can anyone hope to survive and thrive in today’s competitive business environment.

    Innovation begins with ideas. No ideas, no innovation.

    How many great ideas did you and your team come up with today?

    ——————-

    Note: Here’s a full list of all ideation techniques mentioned by survey respondents. They’re a good start for building your own library!

    Mind Mapping
    S.W.O.T. Analysis
    Six Thinking Hats
    180-Degree Thinking/Reversal
    SCAMPER
    Worst Idea
    In Their Shoes
    3-D Ideation (SmartStorming)
    Brainwalking
    Group Graffitti
    Freewriting
    Divergent/Convergent Thinking
    Process & Task Orientation
    Role Reversal (similar to “In Their Shoes”)
    Working Backwards
    Analografiti by Vera F. Birkenbihl
    Subconscious Ideation
    Delphi Method
    Synetics
    Zero Draft
    Rapid Writing
    Random Input/Analogy
    Alter Ego
    What If?
    Parallel Design
    How Might Be?
    Facilitated Creative Visualization
    Socratic Questioning
    Kills the Sacred Cows (similar to 180-Degree Thinking)
    Random Stimulation
    Forced Connection
    Ask a Stranger

    And here is webpage with a fairly extensive listing of techniques you can explore and use: http://www.mycoted.com/Category:Creativity_Techniques

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    Ideation Techniques: Group Graffitti

    May 21st, 2010

    How to Get Your Group Thinking On Its Feet

    SmartStorming Group GraffitiGroup Graffiti is a physical, highly interactive idea generation technique that gets participants out of their seats and thinking on their feet. As its name implies, Group Graffiti is a writing and/or drawing exercise done with large sheets of paper taped to a wall. A problem statement is posted above and participants (armed with large, thick markers) are instructed to stroll back and forth along the wall spontaneously “tagging” it with ideas. Participants are also encouraged to build on the ideas of others.

    Wild, audacious thinking is encouraged. The goal is to fill the wall with as many ideas and drawings as possible before the time deadline expires.

    How to facilitate Group Graffiti:

    1. Post 6-12 large, self-sticking sheets from a Post-it® Easel Pad (or a section of brown butcher paper) on a long, smooth, uncluttered wall surface. Also provide large markers to all participants.
    2. Post the problem statement prominently on the wall.
    3. Set a timer for 15-20 minutes. Instruct your participants to go to wall with their markers, and walk around randomly writing down or sketching ideas on the wall.
    4. Encourage your group to spontaneously build on and evolve each other’s ideas — or jot down new ones. Anything goes in Group Graffiti.
    5. When time has expired. Lead your group through the selection process by asking them to help identify the best ideas (based on your selection criteria) from the wall and read them out loud.
    6. Once the best ideas have been selected, ask your group to look for ways to improve or build on the them to make the even better.

    Wisdom of the Crowd Option
    Creative ideas can come from anyone at any time, even from people not directly involved in your problem/solution process. To harvest the wisdom of the crowd, try posting large sheets of paper with the problem statement written boldly at the top in a public space or hallway. Just watch as individuals walking stop and add their ideas.

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    The Innovation – Communication Connection: Why So Many Great Ideas Get Shot Down – And What You Can Do About It

    February 5th, 2010

    “Language is the means of getting an idea from my brain into yours without surgery.” – Mark Amidon

    How many life changing ideas do you figure have been thought up over the centuries, yet no one ever heard about them?

    How many times every day do you imagine a brilliant concept is presented to a decision-maker, only to be shot down and buried forever?

    How many creative geniuses do you think are really able to effectively communicate and present their ideas to others? Not everyone is a Steve Jobs. In fact, very few of us are. Which is one of the key reasons why Steve Jobs is, well, Steve Jobs.

    Creativity and innovative thinking don’t really require clear, effective communication. Big brained scientists with minimal social skills think up mind-blowing ideas in the privacy of their labs every day. But true innovation requires that those remarkable, game-changing ideas make it through the gauntlet of judgment and criticism, all the way through to completion, where they can deliver real, lasting value. That simply cannot happen if no one knows about them and enthusiastically supports them. And that requires effective communication and presentation skills.

    As Howard H. Aiken is quoted as saying, “Don’t worry about people stealing an idea. If it’s original, you will have to ram it down their throats.” And while ramming it down their throats might not always be required, a little persuasion almost always will be.

    Communication is the often forgotten, essential component of innovation. True, it’s not as sexy as all those other components we love reading about, things like creative ideation, strategic implementation, enhanced value, disruptive technology, elegant design and a dozen or so other overused buzz words. But in the end, if your big idea is not clearly and persuasively presented to your collaborators and decision makers, it will simply wither on the vine.

    We’ve all seen it happen, especially in a group brainstorm session. Someone at the table has an idea, a good idea, one they love and that has real merit. Unfortunately, they don’t have the confidence and expertise to articulate it persuasively. A louder voice and bigger ego in the room shoots it down, and there it lies. Sometimes a supportive comrade will pick up the idea and champion it to the group. But if a skilled communicator doesn’t take up the challenge, it’s dead.

    The good news is that communication and presentation skills can be learned and mastered by anybody. As with any other discipline, there are simple, proven methods and techniques that can help you speak with authority and influence the opinions and decisions of others. So if you are going to be an effective innovator, or even a contributor to the innovation process, you had better start boning up on your communication skills.

    Here are a few tips to help you sell your next big idea…

    1. Know What You’re Trying to Achieve – Before you open your mouth, think for a moment about what you want your words to actually accomplish. Are you trying to convince someone that your idea is the best there is, or simply one of several worthy of further consideration? Are you attempting to get final approval for your idea or simply create the opportunity to present it up the chain of command? Is your idea fully fleshed out or just an embryonic concept? Such things can have a profound impact on what you say and how you say it. So take a moment or two to think about what you wish to achieve before you speak, and you will have a much better chance of choosing the best words to help you attain your goal.
    2. Know Who You’re Talking To – One of the great revelations most people have when mastering communication and presentation skills is that their audience often doesn’t really care all that much about what they have to say. In fact, the people you present your idea to only care about one thing… what’s in it for them. To sell your idea, you need to understand ahead of time what the other person’s agenda is, what their goals and objectives are in a given situation, and then frame your communication in the best way possible to let them know you understand, and that your idea can help them achieve their goals. Will your idea make them (or their team) look good? Could it result in a bonus or praise from management? Is it so risky that they might be hesitant to support it? Remember this number one secret of great communicators – know your audience well, and tell them what they need to hear. That is persuasive communication.
    3. Know What You’re Going to Say – Seems obvious, right? But how many times have you opened your mouth and realized, almost immediately, that you were saying precisely the wrong thing at precisely the wrong time? If you’ve taken a few moments to focus on the first two steps, this third one becomes a lot easier. What do you have to say to this person in order to get them to respond the way you would like them to, right now? That’s precisely what you want to say at precisely this moment.
    4. Know How You’re Going to Say It – As the saying goes, you can catch more flies with honey than you can with vinegar. Of course, you can kill a lot more with a flyswatter. Too meek or too bold an approach will not do the trick when presenting an idea for approval. How you deliver your message can be just as important as the message itself. Consider the situation. Is the mood upbeat and congenial or tense and combative? Are ideas being shot down faster than they can be spoken, or is everyone being overly supportive and not really giving anything real, critical evaluation? Are you on a tight deadline or do you have time to spare? Take the temperature in the room before you start selling. Make sure your manner and tone are confident, but appropriate.

    Is it really possible to do all of this in the middle of a brainstorm, or even a business presentation? Of course. Masterful communicators and presenters do it every day. It just takes a little awareness, attention and practice. Don’t wait until your job depends on it. Start using these four simple communication tips today. In no time you will be able to consider all of these things in just a few seconds.

    Many people think that being a confident, persuasive communicator is something you’re just born with. Nothing could be further from the truth. Communication is a skill. Learn it, master it, become a more valuable part of the innovation cycle – and start seeing more your ideas become a reality.

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    Ideation Techniques: The Worst Idea

    August 27th, 2009

    Thumb downIs it really possible to turn a really bad idea into a really great one? Absolutely.

    The Worst Idea technique is not only one of the most popular with brainstorm groups, it’s extremely effective. As you might suspect from the name, the facilitator asks participants to come up with the worst possible idea they can think of. Nothing is “too bad” – distasteful, rude, crass, embarrassing, off-color. The worse, the better.

    How about a car that automatically runs over pedestrians who cross against the signal? A new diet pasta that is mixed with worms and human hair, to get dieters to eat less? A new recycled product that’s good for the environment – like previously used toilet tissue? How much worse could you get? Keep trying.

    What’s the point of such an exercise?

    First, it “loosens up” the group. We have been taught to reject bad ideas, and therefore won’t allow ourselves to go there. By encouraging people to think outlandish thoughts, the creative process is jump-started.

    Second, many bad ideas contain some provocative element, something powerful and compelling. By making a simple change, you can often turn a bad idea into a great one. A car that runs over slow pedestrians might not be practical – but one that senses pedestrians ahead and automatically brakes might be. A diet pasta mixed with worms and hair might not be such a palatable notion – but one fortified with extra protein and fiber might be.

    The Worst Idea can be a lot of fun. Give it a try next time your brainstorming. Be gross, outrageous, cynical. You just might come up with your BEST worst idea ever.

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    How To Brainstorm Better: 7 Power Tips for Improving Your Brainstorms

    June 24th, 2009

    Virtually every business depends on the ability to generate ideas—ideas for new products, ideas about how to communicate more effectively with customers, ideas about how to operate more efficiently, ideas about how to engage employees and strengthen internal communications. Without ideas organizations stagnate, and eventually, wither and die.

    The most widely used tool for generating and developing new ideas in organizations is group brainstorming. Literally hundreds of thousands of brainstorm sessions take place in offices and conference rooms across the globe, every single day.

    The problem is, most people need help in how to brainstorm better.

    In our work, we have the opportunity to question business people about the effectiveness of their brainstorming efforts. And it is rare that we don’t hear a negative response. “Boring.” “Intimidating.” “A big waste of time.” “The same old ideas over and over again.” “Nothing ever happens with the concepts we do come up with.” These are all comments we hear repeatedly, from individuals at every level of an organization, and from every business category.

    In fact, brainstorming as traditionally practiced is a sloppy, haphazard process. Remarkably, this single activity, which is so vitally important to business success, is allowed to take place in a manner that is completely lacking in structure, facilitated by individuals with little or no training and who have no idea what tools or techniques might make their efforts more productive. One can only imagine the cost of ineffective brainstorming to business, in wasted manpower, lost opportunity and damaged employee morale.

    The topic of how to brainstorm better is a big and important one. But here are seven things you can start doing today to make your sessions dramatically more effective.

    1. Make a Plan, Stan

    It is sometimes said that professionals plan, amateurs wing it. Before your brainstorm ever begins, take the time to plan your session. What is the challenge you will present to the group? What is your objective for the session? Ten new ideas? One hundred? What idea generation techniques will you use to inspire your group’s imagination and make new connections? When you create a vision and a plan for the session, you increase the odds you will actually realize it.

    2. Invite Diversity

    Tired of getting the same old ideas in every brainstorm session? Maybe you should consider not inviting the same usual suspects. By including individuals with refreshingly different backgrounds, perspectives, ages, genders, ethnicities, etc., you will be creating a group mind with a wealth of divers experience to draw on. Consider who in your organization might make an unexpected contribution to your idea pool, and make sure they’re there.

    3. Kick Out The Boss

    I once knew the president of a company who would insist on attending every brainstorm session, and then start it off by saying, “You know how they say there are no bad ideas? That’s wrong. There are very bad ideas that should never be expressed. So, anybody got anything?” Nothing will more effectively shut down a brainstorm session than the fear of saying something stupid in front of the boss. It’s sometimes easier said than done, but unless your company leadership is extremely supportive and accepting, they shouldn’t be in a brainstorming session. Idea generation requires a safe environment, where people aren’t afraid to share their thoughts. Ensure the boss you’ll review everything with her after the session is over.

    4. Play By The Rules

    Of course it’s not just the boss who can derail and brainstorm. Anyone with a big ego, loud voice or attention-seeking personality can do the same. Negativity and judgment bring instant death to spontaneous idea sharing faster than negativity and judgment. Establish a list of “rules” for your session right at the start. Ask for everyone’s agreement. No negative comments. One person talks at a time. Crazy, even audacious ideas are encouraged. If anyone breaks the rules, ask others in the group to good-naturedly remind him—perhaps by pelting him with crumpled paper balls!

    5. Hold The Phone

    “Phone” here, of course, means any device that will distract one’s attention from the task at hand. The remarkable convenience and productivity provided by PDAs is nothing short of miraculous. They also suck the life out of a brainstorming session. One of your most important rules is, “All phones, smartphones, iPhones, Blackberries, Blueberries, Raspberries, whatever OFF during the session—and put out of sight, out of temptation’s reach!” Reassure attendees that you will provide breaks during which they can check messages or email.

    6. Ask Lots of Questions

    Not getting what you want from your brainstorming group? Maybe you’re not asking the right questions. You can immediately change the consciousness and output of any group by simply posing a provocative question? “What if we combined the last two ideas?” “That was a wild idea. How can we rein it in to make it more on strategy?” “What are three more ideas like that one?” Learn and apply the art of powerful questioning and you will get an exponentially greater return on your ideation investment.

    7. Maintain Momentum

    Most brainstorming sessions tend to start out slow and low energy. People are feeling their way into the process. After awhile, the energy sometimes picks up for a few minutes. Ideas come from everywhere. Then it stops. They’ve run out of steam. They start talking about last night’s episode of Mad Men. You’re lost. A great facilitator is like an accomplished surfer—they can “sense” the crest of the wave, where it is now and where it’s going, and ride it all the way to the end. Be tuned into the energy of the room, when it’s high, let it rip. As soon as you feel it start to wane, ask a powerful question to make the leap to a new direction and get it going again. Brainstorming facilitation is work—fun work, but work nonetheless. Stay focused, ride the wave and you’ll walk out with a stack full of great ideas.

    Great brainstorming and creative idea-generation is multi-faceted process that requires structure, trained facilitation and a full toolkit of proven techniques. There’s a lot to learn. But you can start your ongoing education with these seven key improvements, and start seeing better results right away.

    How’s that for a great idea?

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